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Ordering

Learn how to place an order with G-Force Direct. Find helpful information about our ordering process, payment options, and tips to make your shopping experience quick and easy.

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalising your order. • Only one code can be used per order. If you’re having trouble enteri

Can I edit or add anything to my order?

If you need to make any changes to your order, please get in touch with our team as soon as possible. We will be able to make any desired changes up until the point of dispatch. If you have already received dispatch confirmation, it is unlikely we wi

Can I make a custom order?

We would be delighted to discuss a custom project with you. Most of our products are available in a range of colours and sizes, to suit your needs. Some products we are able to customise further. Colour matching and branding options are available. Pl

Do you do bulk-buy discounts?

For some of our products, we do offer discounts for bulk ordering. Should this be available, the order quantity-discount thresholds will be displayed on the individual product page. Should you need any further assistance, or to discuss a very large o

What payment options are available?

We accept all major credit/debit cards, as well as Apple & Google pay. We can also accept payment over the phone, or we can send an online payment link. We also offer other payment options, to best suit your needs. You can checkout using pro-forma, w

Can I get a quote?

Absolutely!. On our product pages, you will find the option to include the product you are looking at in a quotation. Once you have added all the products you are interested in, you can submit this to a member of our team. We will then reach out with

What is a lead time?

A lead time is the estimated amount of time it takes from when you place your order to when your item is ready to be dispatched. It includes things like:. Manufacturing or sourcing time (for made-to-order items). Packing and preparing your order for

What is the lead time for my item?

We want to be upfront about when your order will arrive — so you’ll always find the estimated lead time displayed in a yellow banner just above the ‘Add to Cart’ button on every product page. Once you’ve placed your order, your order confirmation ema

Why are some products on a longer lead time?

Some of our products are held in stock and can be dispatched quickly, while others are made to order or manufactured in batches. That’s why lead times can vary depending on the item. We highlight the estimated lead time clearly on every product page